Approach
Our business model must understand and respect aspects that are important to both our operations (of both SLT and Mobitel), as well as our stakeholders.
The ‘importance’ of such an aspect takes into consideration both its relevance and significance. ‘Significance’ takes into account the probability of an adverse event occurring, in relation to a particular aspect, as well as the severity of such an event taking place.
As such, these aspects can be represented in a tabulated form as shown below; and can consequently be identified as being of ‘medium’, ‘high’ or ‘very high’ importance to the business and its stakeholders. The aspects are further cross-referenced with the GRI Content in this Annual Report.
Materiality Matrix
Rating of material aspects
No. | Aspect | Indicator | Importance to the business | Importance to the stakeholder |
Economic | ||||
1. | Economic performance | EC 1 EC 3 | Very High | Very High |
2. | Market presence | EC 6 | High | Medium |
3. | Indirect economic impacts |
EC 7 EC 8 |
Very High | Very High |
Environmental | ||||
4. | Energy |
EN 3 EN 6 EN 7 |
Medium | High |
5. | Emissions | EN 19 | Medium | Medium |
Social | ||||
6. | Employment |
LA 1 LA 2 |
Very High | Very High |
7. | Occupational health and safety | LA 8 | Medium | Medium |
8. | Training and education |
LA 9 LA 10 LA 11 |
Very High | Very High |
9. | Diversity and equal opportunity | LA 12 | Very High | Very High |
10. | Equal remuneration to men and women | LA 13 | High | Very High |
11. | Labour practices grievance mechanisms | LA 16 | High | High |
12. | Local community | SO 1 | Medium | High |
13. | Anti-competitive behaviour | SO 7 | High | High |
14. | Compliance | SO 8 | High | High |
15. | Product and service labelling |
PR 3 PR 5 |
Very High | High |
16. | Marketing Communications | PR 7 | High | High |
17. | Customer privacy | PR 8 | High | High |
18. | Compliance | PR 9 | Medium | Medium |